Privacy Policy

1. Data we collect

We collect account information (name, email), course activity, payment metadata (processed by secure third parties), and analytics (aggregated).

• Identity: first and last name, institution, program.
• Contact: email address, optional phone.
• Usage: page views, lessons watched, assessment submissions.
• Payments: transaction IDs and status from our processor (no full card numbers stored by us).

Children’s data: our services are for individuals 16+.

2. How we use data

To deliver courses, improve content, support, and comply with Canadian law. We never sell personal data.

3. Your rights

You may access, correct, export, or request deletion of your data, subject to legal exceptions.

• Access and portability (copy/export of your personal data).
• Rectification (update incorrect details).
• Erasure (delete your account and associated personal data).
• Objection and restriction for certain processing based on consent or legitimate interests.

4. Security

We implement encryption in transit, least-privilege access, and regular security reviews.

5. Retention

We retain personal data only as long as necessary for the purposes described or as required by law. Typical retention periods:

• Account data: kept while your account is active and 12 months after closure.
• Payment records: 7 years for financial compliance (limited metadata only).
• Support tickets: up to 24 months for quality and audit.

6. Contact

Email: [email protected]

Phone (Canada): +1 (647) 392-8146

If you are a resident of Quebec, Ontario, British Columbia, or Alberta, your provincial privacy regulations may also apply.